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National Legal Services Authority
The National Legal Service Authority has started its operations on 1.1.2025. The authority combines legal aid, public guardianship, and financial and debt counseling services under one roof. The National Legal Service Authority is a nationwide state authority operating under the Ministry of Justice. Services are provided at 22 legal aid offices and 22 public guardianship offices in mainland Finland as well as at the legal aid and public guardianship office in Åland. The National Legal Service Authority does not have a main office, and its central administration is multi-locational. The central administration centrally manages the authority’s support and administrative services and develops its operations. Approximately 1,300 people work at The National Legal Service Authority.
Legal aid offices
Legal aid offices provide people with assistance in judicial problems in many different fields of law. Professional and timely customer service is at the core of the operations of the offices.
Public legal aid attorneys provide advice, draw up different documents and assist clients in court proceedings. Clients can receive help with criminal, family law and inheritance law matters, for example. Legal aid offices also deal with asylum matters. Public legal aid attorneys are lawyers, and many of them are also attorneys-at-law.
Financial and debt advisers go through clients’ financial situation and debts together with the clients, assist clients in planning and managing their finances, and explore different options for resolving over-indebtedness situations, reaching amicable settlements and making other arrangements.
Legal aid secretaries have diverse and interesting tasks. These include customer service, making legal aid decisions, drafting documents and calculations, and assisting public legal aid attorneys or financial and debt advisers in the performance of their duties.
Public guardianship offices
Public guardianship offices provide public guardianship services to persons who are unable to protect their interests or manage their personal affairs because of an illness or for some other reason. The work is meaningful and independent, and it requires good interaction skills. The duties are diverse and responsible.
A public guardian is the client’s trusted adviser. The guardian takes care of the property and financial and personal affairs of the person for whom the guardian has been appointed, in cooperation with the person himself or herself.
A guardianship secretary usually works together with a public guardian. The duties of a guardianship secretary include, for example, managing the client’s financial affairs, applying for benefits and exercising the decision-making powers of the public guardian.